Optimization Assessment and Technical Training

Optimizing Your System and Team Performance

Dematic provides warehouse optimization services and works closely with you to propose system developments and practical solutions for optimizing your system processes.

Dematic offers two support programs for maximizing your intralogistics system performance: Optimization Assessments and Technical Training.

Capture the Hidden Capacity Within Your Facility

Capture the Hidden Capacity Within Your Facility

As organizations optimize, automate, integrate and manage the logistical flow of goods and information within the four walls of their facilities, the Optimization Assessment Program provides an objective, outside evaluation for intralogistics automation users.

The analysis and evaluation services help production and distribution operations maximize system performance, adjust functionality to current requirements, upgrade, modernize and enable best practices.

For information about modernizing or upgrading your operations, please contact a Dematic Customer Service representative.

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Optimization Assessment Modules

Made up of multiple assessment modules, the Optimization Assessment Program can be deployed all at once as part of a comprehensive holistic review, or you can select individual modules based on your company's requirements.

Operational Assessment

An audit service that evaluates overall system performance, Operational Assessment incorporates industrial engineering methodologies when observing, collecting information, identifying issues, analyzing data and making recommendations. Knowing that existing system design settings may not be applicable, the assessment focuses on system operations relative to current requirements and activity profiles.

Whether you want an overall receiving-to-shipping analysis or one focused on specific operational areas like order picking or shipping, Operational Assessment evaluates metrics like system throughput, inventory location management, labor productivity, space utilization, processing time, inventory accuracy, order accuracy, and system performance during peak and low volume time periods. Upon completion of the assessment, you'll receive an appraisal report summarizing the findings and the recommendations for operational improvement.

Key Factors/Key Benefits

  • Learn the current state of your operation's intra-logistics system performance
  • Understand system settings & the impact of adjusting to more appropriate settings
  • Identify gaps between current operations and best practices
  • Learn about potential system enhancements
  • Review a menu of options for consideration including impact, cost & scope
  • Get recommendations on system revisions to meet your operation's changing requirements
  • Understand how to extend functionality, agility and throughput
  • Realize new ways to rebalance resources, processes, and workflows
  • Understand ways to better accommodate fluctuations in volume
  • Get the insights you need for building a more robust and scalable system
Software & Controls Assessment

Intra-logistics automation is not a “set it and forget it” investment. By proactively evaluating whether adjustments, modifications or software upgrades are necessary, Software and Controls Assessment gives operations managers a comprehensive view of the execution software and controls that manage their intra-logistics automation.

A review of the software system configuration as originally designed plus any post-implementation modifications, Software and Controls Assessment includes an analysis of current requirements relative to activity profiles, throughput, processing time and peak period performance. Upon completion of the assessment, you'll receive an appraisal report summarizing the findings and the recommendations for operational improvement.

Key Factors/Key Benefits

  • Reveal the current state of your intra-logistics execution software
  • Understand current software settings and the impact of the revisions
  • Identify gaps with current software & controls
  • Receive insight about potential software enhancements
  • Know which software upgrades will meet your operation's changing requirements
  • Understand new software options to extend functionality, agility and throughput
  • Consider new software that automatically rebalances resources & workflows
  • Reduce risk by considering upgrades that make your software more stable & reliable
Software Infrastructure Assessment

Every year, organizations lose millions of dollars to downtime caused by reactive IT approaches focused on fixing problems instead of proactively identifying and addressing them. By thoroughly examining your intra-logistics application software, databases, servers and controls infrastructure, Software Infrastructure Assessment provides a current state analysis of your execution software, operational technology (OT) networks and machine controls.

This proactive service helps operations managers pinpoint the adjustments, modifications or upgrades that will help sustain maximum system uptime and performance. Upon reviewing and collecting information about the current state of the execution software, digital infrastructure and network—all of which are managed remotely by Dematic IT specialists—you'll receive an appraisal summarizing the findings.

Key Factors/Key Benefits

  • Reveal current state of the IT infrastructure intra-logistics OT networks
  • Understand current software settings & impact of revising
  • Identify gaps with controls and software infrastructure
  • Receive insight about potential enhancements
  • Obtain recommendations on upgrades to meet changing requirements
  • Understand new infrastructure options
  • Consider new infrastructure configurations
  • Reduce risk by considering upgrades that make the IT and OT networks more stable/reliable
  • Material Handling Automation Assessment

    To support optimal uptime, your automated material handling equipment must be productive, efficient, consistent and responsive. Material Handling Automation Assessment provides a current state analysis and appraisal of Dematic conveyors, workstations, pick modules, sorters, ASRS and shuttles. The assessment may also cover any scanners, print/apply devices, case sealers, weigh scales and other products that are part of the Dematic integrated system and provided by a third party.

    A proactive service that helps managers pinpoint any adjustments, modifications, upgrades and enhanced maintenance procedures required to sustain optimal performance, Material Handling Automation Assessment includes a report summarizing the findings and recommendations for improvement.

    Key Factors/Key Benefits

    • Gain more value from your existing automation
    • Provide insight on what upgrades can or should be implemented
    • Reveal hidden issues that are diminishing current effectiveness
    • Identify worn components that may fail in the future
    • Define corrective action required
    • Identify any safety issues
    Acoustics Assessment

    Some of the mechatronic automation in your operation may be producing un-necessary sound levels that could be unsafe for employees working nearby. An audit service provided by Dematic, Acoustics Assessment analyzes the actual acoustic conditions in the intralogistics facility. As part of the assessment, measurements are recorded to obtain accurate data about actual sound levels experienced during normal workday activity.

    Focused on providing a scientific overview of current state conditions relative to sound levels and sound quality—and using acoustic modeling and mapping software—Acoustics Assessment leverages industrial engineering methods to make observations, collect information, identify issues, analyze data and make recommendations.

    Facility & Convey/Sort System Treatments

    Facilities can achieve significant sound level reductions using facility absorption treatments and retrofit sound containment for convey and sort systems.

    Key Factors/Key Benefits

    • Reveal current state of facility acoustics
    • Understand all elements impacting acoustics
    • Identify key areas for sound containment
    • Determine potential impact of sound containment modifications
    • Review options for sound containment and improved acoustics, including impact and scope
    Safety Assessment

    Automation is playing a larger role in supply chain management and in helping companies address labor shortages, optimize inventory management processes and improve throughput. To help companies evaluate worker safety relative to intra-logistics automation, Safety Assessment provides an extensive review of:

    • Current safety codes and regulations
    • Ergonomic conditions like worker comfort and exposure to noise
    • Tasks that interface with automation (e.g., access, reach, etc.)
    • Procedures associated with job tasks
    • Equipment guarding and sound damping
    • Ease of interface with control panels and software screens
    • Mechanical equipment operating performance
    • Safety related to electronic sensing devices & controls
    • Emergency stop controls, buttons and cords
    • Safety related to maintenance procedures

    Key Factors/Key Benefits

    • Reveal current state of facility acoustics
    • Understand all elements impacting acoustics
    • Identify key areas for sound containment
    • Determine potential impact of sound containment modifications
    • Review options for sound containment and improved acoustics, including impact and scope

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    How is Your System Operating?

    It may be time for an Optimization Assessment to...

    • Evaluate current system condition
    • Get recommendations to maximize system performance

    The Optimization Assessment Program consists of analysis and evaluation services for users of existing intralogistics automation. These services are offered to help production and distribution operations develop a plan to maximize system performance, adjust functionality to current requirements, upgrade/modernize and enable best practices.

    Download the Optimization Assessment Program info sheet

    How is Your System Operating?

    Technical Training

    Technical Training

    Technical Training provides mechanical and controls instruction for the staff that maintains and operates Dematic automated material handling systems. It consists of technical classes about specific maintenance procedures and practices as well as explanations, definitions and “how to” instructions. Most of classes are designed for the maintenance staff that require the specialized knowledge and skills necessary to ensure high system uptime, operational effectiveness, and cost efficiency.

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    Why Technical Training?

    • High turnover of maintenance staff creates requirement for new employee training.
    • Current staff lacks knowledge and skills to provide effective levels of service.
    • Need to refresh and upgrade maintenance knowledge and expertise.
    • Increasing mean time to repair rates.
    • Diagnostic procedures require updating.
    • Need improved skills for proactive preventive maintenance.
    • Company policy requires specific # of hours of training.
    • New automated technology recently implemented requires new training.


    • Maximize system uptime & minimize time to repair.
    • Improve overall operational effectiveness while reducing cost to maintain.
    • Increase skills, expertise & competency of maintenance staff.
    • Introduce new diagnostics & repair techniques.
    • Accommodate need for new employee training.
    • Minimize reactive breakdown repair by implementing preventive strategies.
    • Obtain understanding of asset management software to streamline maintenance.

    Technical Training Offerings

    Dematic provides online and in-person training for individuals or teams to further enhance their safe working practices. Contact Dematic Customer Service to start your staff on their learning path today.

    Comprehensive course catalog of eLearning classes for maintenance staff that prefer to go at their own pace, time and location. Also used prior to and after taking an instructor led class.

    Instructor led classroom and hands-on instruction in the Dematic Training Center. Offered as open enrollment with participants from multiple customers. Classes scheduled throughout the year.

    Instructor led training at your facility. It consists of classroom training and “at the equipment instruction” in your operation. Dematic Mobile Training Unit can be brought to your site (optional).

    Customized and advanced training classes configured for your specific requirements and location preference

    Download the Training Program info sheet

    Dematic University

    Dematic University

    Dematic eLearning

    Dematic eLearning

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    Start improving your operational performance. Learn how Dematic optimization assessments and technical training courses can take your system and team performance to the next level.

    Contact us and we will have a Customer Service representative contact you within 24 hours.