Dematic Sprocket

Enterprise Asset Management Software

Dematic Sprocket is cloud-based Enterprise Asset Management (EAM) software that empowers facility managers to organize and maintain the physical assets of their operations.

Dematic Sprocket tracks asset location, condition, maintenance history, and other critical information. It optimizes asset performance to reduce downtime and maximize capital investments. It can schedule maintenance tasks and track work orders to improve operational efficiency, trim costs, and guarantee compliance.

Beyond basic facility maintenance

As an EAM system, Dematic Sprocket surpasses the capabilities of a standard computerized maintenance management system (CMMS). It provides total facility management: inventory control, preventive maintenance, reporting & analytics, capital asset management, and more.

The Dematic Sprocket user interface is simple and intuitive, creating a proactive, productive work environment. The software can integrate seamlessly with other enterprise systems in a facility to increase the productivity and reliability of your operation.

Dematic Sprocket provides the toolset you need for efficient, effective maintenance management.

Committed to Enterprise Asset Management

Dematic Sprocket is not just a software application — it is a complete maintenance solution. The Dematic team recognizes you cannot afford downtime for your assets and operations. Accordingly, we have created a service program that accounts for those needs, from implementation to launch to ongoing support.

The program starts at implementation. A Dematic consultant guides you through data collection and clean-up to validate data integrity. We work with you through site configurations and training throughout the process. After your site is up and running, Dematic is there to provide expert advice and complete service support.

Dematic Sprocket is a trusted EAM system solution with over 500 implementations and 35,000+ daily users. The Dematic commitment to quality customer care ensures on-time and on-budget deployment. Customers have demonstrated their approval with a 98% renewal rate.

Industries Served

Dematic Sprocket can bring immediate and lasting value to most any operation. But there are specific advantages for the following key industries:

Distribution facilities run the gambit from e-commerce to grocery, from direct-to-consumer to business-to-business, from in-house control to contracted third-party logistics. But no matter the variation, all distribution facilities share a common requirement: the need for asset management. Without proper maintenance, a distribution facility simply will not distribute (at least not as efficiently and profitably as it should).

Dematic Sprocket integrates seamlessly with other automation systems optimizing facility performance. It maximizes equipment efficiencies by collecting and monitoring asset data. Dematic Sprocket also ensures sensors and monitors are always fully operational, so products are always fully tracked.


  • Reduced Training Expense: Distribution facilities can have a high turnover rate for labor. Growth requires additional workers; existing workers move on or step aside. Whether from turnover or growth, new maintenance personnel need to be trained. Dematic Sprocket creates an organized asset management system with well documented maintenance procedures, which makes training much simpler.
  • Better Asset Management: Distribution facilities continue to add more and more automation equipment. Automation may create greater efficiencies, but not if the automation equipment is not maintained properly. Sophisticated assets need maintenance management like that provided by Dematic Sprocket, which scales easily to accommodate even the most complex assets.
  • Lower Energy Costs: Warehouse managers must keep an eye on savings that can result from cutting energy costs. These savings can come from operating at peak efficiencies that require complete asset management. From inspections to preventive maintenance to work order management, Dematic Sprocket ensures your facility is running at its lowest energy cost.

Manufacturing was never easy. But with the brutal efficiencies of a global marketplace, the pressure to keep costs low is only going to increase. Simply stated, manufacturers cannot afford to let any part of their margins slip. EAM software is practically a requirement because manufacturing facilities need optimized preventive maintenance and streamlined work order processes to ensure maximum effectiveness.

Dematic Sprocket generates work orders with accompanying SOPs, GMPs, HACCP procedures to assure tight coordination with quality and safety standards. It guarantees product tracking so quality issues are resolved before distribution. Dematic Sprocket also provides complete records of inventory and spare parts so unplanned work can be executed as quickly as possible


  • Faster Execution of Unplanned Work: Maintenance department managers know to expect the unexpected. Time is most definitely money in a production facility and production simply cannot be down. Dematic Sprocket is there both to organize and execute preventive maintenance, but also to provide quick, detailed instructions for technicians to get equipment back up and running as quickly as possible.
  • Accountability for Industry Regulation: All manufacturing operates under industry and governmental regulations. Some types of manufacturing — food and pharmaceuticals, for instance — have more regulations than others. Dematic Sprocket has the flexibility to account for all regulations. Work orders, inspections, preventive maintenance can all be customized to meet requirements specific to the industry.
  • Better Product Security: Product security is important to all manufacturing, whether small, mass-produced items or large, complex equipment. A secure environment is a safe, cost-effective environment. Dematic Sprocket can track personnel from building and site entry to exit — including through hazardous area access. RFID technology can be applied to personnel, materials, and assets throughout the facility.

The Energy industry — from extracting, to processing, to delivery — requires absolute accountability. The stakes could not be higher for safe, efficient operation. Not only do people depend on energy for survival (heating a home in the depths of winter, lighting the highways in the darkest of nights), but we depend on energy to be produced and delivered with complete safety. EAM software is critical to that need for reliability and safety. The maintenance system for energy facilities must be organized and reliable with predictive maintenance, preventive maintenance, and asset management solutions that everybody can depend on.

Dematic Sprocket prevents catastrophic accidents from ever happening by ensuring equipment is systematically maintained. It tracks all assets — from expensive equipment such as rigs to hazardous materials — to make sure all are properly handled. Dematic Sprocket also connects vendor contracts and support documentation with their assets so precious time is never wasted in searching for these materials


  • Premium Asset Management: In the energy industry, assets can be highly mobile, routinely moving between divisions, rigs, repair facilities, storage locations, vendors, and countries. Assets need to be tracked for location but also for usage. Dematic Sprocket is the ideal asset management solution, allowing you to keep complete maintenance records of all assets no matter where they may be.
  • Support of Sustainable Services: Companies and utilities in the energy industry have a responsibility to provide sustainable services to their customers and citizens while maintaining their assets in a cost-effective manner. Dematic Sprocket provides a focal point for all facilities maintenance, such as inspections and preventive maintenance, to ensure operation at top condition.
  • Protection for Expensive Equipment: Equipment used in the energy industry is often the largest, most complex, most expensive on the planet. Inspections for this equipment are vital to identifying potential problems that may cause assets to fail, which can mean extended downtime for an entire operation. Dematic Sprocket is facility maintenance software that builds inspections right into the maintenance operations. In addition, work orders and regular preventive maintenance ensure that all equipment, large and small, is under complete maintenance control.

Turn your maintenance department into a profit center

Dematic Sprocket offers a wide variety of feature modules that maximize the productivity and reliability of your operation.

Automate your work processes. Free technicians from managing work orders and let them go directly to completing them.

Dematic Sprocket provides a streamlined solution for effectively managing and scheduling maintenance activities and resources. As labor requirements are reduced, productivity and profitability grow throughout your operation.

Effective Facility Maintenance

The Work Management module tracks work orders and allows technicians to navigate parts checkouts and track equipment downtime. Improved data accuracy ensures maintenance efficiency.

  • Flexible Design: Customize screens and workflows to match your maintenance processes.
  • Optimized Procedures: Generate and assign work orders automatically based on technician skill sets.
  • Enhanced Project Management: Combine activities to simplify and streamline managing your assets.


  • Provides deep visibility into daily work activities
  • Accommodates varying workflows by creating unique work order types
  • Emphasizes pertinent information to specified user groups with show/hide screens
  • Delivers a cost summary of work orders that includes both spare parts and labor time
  • Eliminates emails and faxes from facility employees — portal for submitting tickets

What criteria should you use when evaluating an automation partner?

It is critical to select the right supplier - one that will be a trusted partner throughout the entire process.

As a company that’s led innovation in Supply Chain for more than 200 years, Dematic provides the widest range of solutions and the expertise to build the solution you need for complete control and visibility over your operation. 

Our solutions are tailored to your business challenges. Using standardized sub-systems and industry-leading insight and expertise, Dematic provides world-class integrated hardware, software, and support to help you empower people, optimize space, drive growth and improve efficiency.

With Dematic, you can grow your business to compete locally, retain customer loyalty, and deliver with speed and accuracy on a global scale.

Have questions about Dematic Sprocket?

If you would like immediate assistance contact us directly.

Phone: +1-866-891-4363