Intelligent Mixed Case Fulfillment for Retail and Distribution

Dematic’s Mixed Case Fulfillment solution uses intelligent automation and vertical cube layouts to optimize space, build stable and efficiently sized pallets, and reduce transportation and labor costs. By creating aisle‑ready pallets and increasing throughput, the solution simplifies retail replenishment and helps operations stay resilient in the face of change.

Benefits of Mixed Case Fulfillment

Mixed case fulfillment helps create aisle‑ready pallets that improve transportation efficiency and simplify store replenishment. By combining automation and intelligent pallet building, it reduces costs, increases accuracy, and supports consistent operations.

Reduce Labor Dependency

Lowers the need for manual warehouse labor by up to 50–70% compared to traditional processes.

Improve Transportation Efficiency

Builds compact pallets that maximize trailer space and can reduce transportation costs by up to 18%.

Support Multiple Temperature Zones

Operates across ambient, chilled, and frozen environments.

Increase Customer Satisfaction

Reduces product damage, picking errors, and stockouts through more consistent and accurate pallet building.

What is mixed case fulfillment?

Mixed case fulfillment is an automated solution that builds aisle‑ready, mixed case pallets for efficient transportation and store replenishment. It combines intelligent software and scalable automation to reduce labor, improve pallet quality, and support ambient, chilled, and frozen operations across retail and distribution networks.

Dematic software manages equipment, workflows, and pallet patterns to maintain pallet stability and adapt to changing demand. The solution is well suited for grocery, general merchandise, and food and beverage operations that require high throughput and consistent performance.

How automated mixed case order fulfillment works

High‑Density Storage

Products are stored in a compact case or tote buffer system, such as Dematic Multishuttle®, Mini‑Load AS/RS, or AutoStore.

Intelligent Retrieval and Transport

Cases or totes are retrieved in the required sequence and automatically transported to manual or automated palletizing stations.

Pallet Building

Cases are placed onto pallets by automated palletizers or by operators at ergonomic workstations to ensure accuracy and efficiency.

Layer Stabilization

Each pallet layer is wrapped during building to maintain load stability throughout the process.

Labeling and Shipping

Completed pallets are labeled according to requirements and automatically delivered to the shipping area.

Why choose Dematic as your automation partner

Built for continuous improvement

Our partnership continues long after go‑live. Dematic Lifecycle Solutions & Services refine, modernize, and expand systems as your business evolves. Assessment, optimization, training, and upgrades extend equipment life, improve performance, and reduce waste. Ongoing support featuring modular technologies and adaptable software allow you to grow your operations without disruption, securing long‑term value.

Choose the thinking, not just the technology

With Dematic, you don't just choose automation. You choose the intelligence, experience, and partnership behind it — from the first question to decades of performance.

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