Dematic has experienced personnel located strategically throughout the world and available around the clock. Our highly-trained technicians can fix mechanical, electrical and software problems. Wherever you are, we are - 24 hours a day, 365 days a year.
From emergency services to permanently placed staff onsite to manage your systems, you'll find all the support you need with Dematic customer services.
Our expert staff supports all systems, regardless of manufacturer, and provides a broad spectrum of services:
- Standard Services: operational support, preventive maintenance, emergency service, spare parts, technical phone support
- Expert Services: modernisation/upgrades, consulting, training, predictive maintenance, launch support
- Technical Operations: material handling system operations, control room management, incident resolution/personal despatch
- Full Operations: all facility operations and management
We'll make sure your systems are running smoothly - 24 hours, 365 days per year.
Dematic Australia and New Zealand Parts & Service
Service Australia
Tel: 1800 026 529
Email: contact.centre@dematic.com
Service New Zealand
Tel: 0800 226 529
Email: contact.centre@dematic.com
Parts Australia
Online store: service.dematic.com.au/
Email: accessory.sales@dematic.com
Parts New Zealand
Online store: service.dematic.com.au/
Email: accessory.sales@dematic.com