The project is complete, your integrated logistics and material flow system is fully implemented in the operating business.
Now the expectation is availability on 24/7 around the year. Unfortunately, it can always happen , that something in the system has a breakdown or does not reach the desired expectations. In such cases it is necessary that there are people who want to fix the issue as soon as possible. Professionally with customer engagement. After successful commissioning phase, your Contact will be the Warranty department of Dematic Services GmbH.
The service of the warranty management includes a variety of supports for the customer. Whether technical clarifications, spare parts, mission planning by technicians on customer site or a telephone call - we provide the support you need as a customer.