Voice technology has traditionally been viewed as a natural fit for order picking
in the warehouse. However, as business pressures such as reducing operating
costs and improving accuracy and productivity increase, many distribution
centers (DCs) are looking to increase performance across their entire operations
with Voice technology.
Expanding Voice in the warehouse makes practical sense — the real-time
information that the technology provides has benefits for every corner of a
facility. Improvements in one area of a facility quickly impact other areas,
enhancing overall performance.
For example, order picking cannot run smoothly if the pick stations have
not been replenished, and this can cause delays in packing and shipment.
With a single, real-time information source, managers can respond quickly to
bottlenecks by diverting workers (who are all trained on one common Voice
solution) to locations where they are needed most, keeping product flowing and
efficiencies at optimal levels.