The Container Store is the nation’s leading retailer of storage and organization products and the only one solely devoted to the category. It has more than 11,000 multi-functional and innovative products for solving the smallest to most intimidating organizational challenges. Products are organized in 16 signature lifestyle sections such as closet, kitchen, office, travel, gift packaging, and laundry to help organize time-and-space-starved customers.
The requirement for increased distribution capacity and the ability to accommodate a wide variety of order profiles drove the design for a high performance order fulfillment system. A more efficient way to pick, pack, and ship in less time was needed. Furthermore, The Container Store required a distribution center design that utilized the same inventory and operational staff for multiple sales channels.
The Container Store Coppell, Texas facility is comprised of an “order container to pick zone” system, also known as a zone route system. Warehouse Execution Software (WES) directs the order containers strategically through the piece picking module, to packing workstations, and to the truck trailers in shipping. The packing sub-system consists of workstations to pack e-commerce (customer direct) orders, including a case sealer, automatic label print/apply, and in-line weigh scale. At the shipping doors, a sliding shoe sorter directs cartons to the appropriate truck trailer to be delivered to the retail stores.