About Dematic
Where intelligent decisions shape lasting performance
Dematic ensures the world’s most complex supply chains thrive by combining experience and intelligent software to deliver automation that adapts to change, reduces risk, and creates lasting competitive advantage. Our solutions are shaped by our deep operational understanding and an ability to recognize emerging needs early — so systems are prepared for what changing conditions may demand.
Who We Are
Seeing complexity clearly — designing what comes next
As supply chains grow more dynamic and interdependent, automation alone cannot guarantee success. The necessary elements to deliver results are the judgment behind each decision, the insights that shape each design, and the capability to refine and evolve systems long after they are deployed.
Dematic combines engineering excellence, software intelligence, and lifecycle responsibility to turn complexity into clarity. We focus on lasting performance — not short-term transactions — to ensure your systems grow alongside your operations.
Dematic at a glance
These numbers reflect the collective experience, insight, and accountability that shape every solution we deliver. They demonstrate how our global network works as one — with local expertise to connect knowledge, refine best practices, and ensure every customer benefits from intelligence built over decades.
10,000+
26+
9,000+
24/7
How We Work
One connected approach guided by clarity and experience
Behind every Dematic solution is a consistent way of thinking: insight-led, grounded in operational reality, and shaped by accountability across the full lifecycle of the solution.
This approach defines how we collaborate, how we design, and how we stay engaged long after systems go live — refining, evolving, and ensuring your operation performs as the market shifts.
Meet the global Dematic Leadership Team
Dematic leads with clarity, accountability, and long-term perspective. Guided by deep experience across global markets, our leadership team makes decisions grounded in operational understanding. Governance ensures consistency across regions and confidence for the customers and stakeholders who rely on us to deliver lasting value.
Safety and compliance
Safety, quality, and compliance are a priority for every stage of our work — from design and engineering to installation, operation, and long-term service.
Our globally consistent standards and certified management systems anticipate risk early, reduce uncertainty, and ensure predictable performance throughout the lifecycle of every solution.
ISO 9001, ISO 14001, and ISO 45001
Globally applied quality, environmental, and occupational health & safety standards
Continuous audits, governance, and improvement across all regions
As a member of the KION Group, Dematic is proud to share our values for integrity and ethical conduct.
Sustainability and responsibility
Long-term performance requires long-term responsibility. Sustainability, safety, health, and community engagement are not separate initiatives — they are interconnected principles guiding how we develop our systems and operate worldwide.
Sustainability at Dematic is operational, not aspirational.
We focus on energy efficiency, system longevity, and lifecycle optimization. By creating solutions that can adapt instead of requiring replacement, we support resilient and sustainable operations that span decades.
Safety is non-negotiable.
From system design to on-site operations, Dematic applies consistent safety standards to protect people, processes, and performance. Because operational excellence means nothing if people are put at risk.
Safety is embedded into engineering decisions, operational processes, and lifecycle services — across every region.
Healthy operations start with healthy people.
Dematic considers physical, ergonomic, and operational well-being as part of system design and workplace standards. By reducing strain, improving workflows, and supporting safer environments, we help create workplaces that people can rely on.
Health is not a side effect of good systems. It is a design objective.
Dematic is part of the communities in which we operate.
Beyond customer projects, we engage in local initiatives, partnerships, and programs that support education, inclusion, and long-term development. Because responsibility extends beyond facilities — it includes the people and regions we work with every day.
Our shared KION Group values
As part of KION, our shared values form the foundation of how we think, collaborate, and lead. These values shape decisions across disciplines and regions, ensuring consistent behavior and long-term accountability. They reinforce the confidence customers place in us — and the trust our teams place in each other.
Integrity
We do what is right. We act according to ethical, sustainability, and compliance standards. We do what we say. We never walk away from commitments. We communicate truthfully, openly, and timely.
Collaboration
We trust each other. We approach tasks with a strong team spirit. We share ideas openly and strive for full commitment. We establish strong long-term relationships. We treat others as we would like to be treated ourselves.
Courage
We change and innovate. We encourage new ideas. We value different opinions and diversity. We embrace new solutions and take calculated risks. We take action and contribute to shared goals.
Excellence
We create outstanding customer value. We shape the industry through innovation. We understand our customers’ needs and deliver superior solutions and services. We continuously increase efficiency and simplicity. We invest in people and technology to secure future success.
Dematic is part of KION, whose supply chain solutions enable the smooth flow of materials and information in our customers’ warehouses, production plants, and distribution centers in over 100 countries worldwide.
