Your partner for lasting performance and continued optimisation
The modern supply chain demands speed, accuracy and reliability. To meet these requirements, companies must move beyond reactive strategies and adopt intelligent automation to boost efficiency and prevent disruption.
By shifting from “react and respond” to “analyse and predict”, organisations can achieve faster fulfilment, greater accuracy and improved visibility across their supply chains. Dematic Lifecycle Solutions & Services provides the support and resources needed to develop and maintain smarter, more resilient systems.
Investing in Dematic Lifecycle Solutions & Services ensures sustainable performance
The performance of your operations depends on more than the initial equipment investment. It is defined by how well that equipment is maintained, supported and optimised over time. As supply chains become more dynamic and customer expectations increase, downtime and inefficiency can be costly. Dematic Lifecycle Solutions & Services keeps your operations resilient, cost-effective and future-ready – helping your team prevent disruption, extend asset life and sustain peak productivity for long-term success.
Ongoing reliability, continued optimization
Dematic Lifecycle Solutions & Services keeps your operations running at peak performance, with minimal disruption. Our proactive partnership approach evolves with your business needs – providing modernisation, optimisation, and scalable growth.
Proactive lifecycle partnership
Our rapid response teams, predictive maintenance programmes and parts availability support provide you with the resources and a trusted partner to help you meet whatever challenges your operation may face.
Uptime redefined
Minimise disruption by maximising system reliability. Our solutions and services ensure your operations run smoothly and at peak efficiency.
Data-driven performance boost
Our digital tools and consultative services turn operational data into actionable insights – enabling smarter decision-making and continuous improvement across your facility.
Scalable without setbacks
Grow with confidence. Whether expanding throughput or adapting to market shifts, we help you scale your operation with a strategic and cohesive plan.
Global reach, local expertise
Our service experts operate in more than 26 countries, providing support tailored to your region’s language, regulations and unique operational challenges.
Simplified system management
Plan, manage and grow your automation with confidence and clarity. Our unified portfolio provides full visibility and control from a single source.
As a trusted partner that offers a robust software ecosystem and support whenever you need it, Dematic ensures your operation runs smoothly and is ready to grow as your business grows.
Dematic lifecycle services at a glance
Dematic offers a comprehensive range of lifecycle services that go beyond simply maintaining your operation, focusing instead on maximising its value. These services simplify management and streamline functionality, helping you unlock the full potential of your automation.
Modernisations & upgrades
Every system evolves. Dematic Modernisations & Upgrades extends equipment life, enhances performance and integrates new technologies. Stay ahead of wear, obsolescence and downtime with scalable upgrades that keep your operations reliable and future-ready.
- System health audits
- Software upgrades
- Scalable modular upgrades
- Continuous performance monitoring and optimisation
- Safety and compliance enhancements
Automation is about more than technology – it’s about delivering performance that endures. With proven expertise, local service and 24/7 availability, Dematic ensures your operation runs smoothly and is prepared to grow alongside your business.
The right service model for your operation
Choose your service path based on the level of control, predictability and partnership you require. Dematic Lifecycle Solutions & Services scale with your business – from flexible support models to fully integrated performance partnerships.
| Project Stage | Your Needs | Dematic LSS Support | Key Outcomes |
| RFQ/Design | Confidence in lifecycle costs and system readiness | Consultative Services + IT Managed Services + Digital Services | Reduced risk, faster project approval |
| Implementation/Go-Live | Smooth transition, knowledge transfer, user adoption | Training Services + Remote Support + Parts Support | Confident handover, fewer disruptions |
| Post Go-Live | Maintain uptime and stability under operational load | On-Site Support + Remote Support + Digital Services | Proactive service, fast resolution |
| Growth/Expansion | Scale operations, manage obsolescence | Modernizations & Upgrades + Consultative Services | Longer system life, improved ROI |
| Optimization/Continuous Improvement | Keep evolving with new technologies and data insights | Digital Services + IT Managed Services + Training Services + On-Site Support | Sustained performance, continuous innovation |
Why choose Dematic as your automation partner
Dematic supports customer success at every stage. As operational needs evolve, we recognise that customers are no longer just seeking suppliers — they are looking for long-term partners.
Dematic Lifecycle Solutions & Services responds to this shift by offering a unified portfolio of solutions and services that span the entire automation lifecycle. In doing so, Dematic is committed to delivering end-to-end value at every stage through a consistent, globally supported automation experience.
Dematic is a trusted partner throughout the entire process, from strategy development to implementation and operation. We provide solutions tailored to your specific challenges, combining standardised sub-systems with deep industry expertise to deliver integrated hardware, intelligent software, and end-to-end services.
At every stage, Dematic works alongside you to grow your business, build customer loyalty, and deliver with speed and scale across the globe.