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Voice Picking (Voice Directed Picking)

Increased productivity, accuracy and flexibility

Voice-Directed Picking Solutions

Voice picking represents one of the most significant changes in order fulfillment over the past decade, consistently creating bottom line savings and competitive advantage. Voice picking is particularly suited to order picking applications where hands-free, eyes-free operation deliver significant productivity advantages. 

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Where it fits

Voice picking systems are designed to service fast-medium and medium-slow full case and split case products, making them a flexible choice for order fulfillment.

 

Use of the technology has shown standard-based picking rates increase by up to 35%, with accuracy rates of 99.9% or higher. Voice picking systems are an economical choice where there are a large number of SKUs to be serviced.

 

Due to the hands-free, eyes-free operation, workers are able to hear instructions and perform tasks without having to look down at a hand-held computer screen or sort through a pack of picking labels. The voice terminal interacts wirelessly and in real time with the host computer or WMS, prompting the operator through a task with audible commands, and waiting for a verbal confirmation or request.

 

Quick and easy and to learn

Our experience has shown that Voice systems require very little training. The operator simply slips on the headset and voice computer, spends around 15 minutes familiarizing the computer with their voice, and they can begin work almost immediately. This is very attractive in distribution operations where a large number of temporary staff are often required during peak periods.

 

Extending voice into item picking applications

Voice picking has also been fully integrated into zone routing systems for item picking. Item picking applications allow for multiple orders to be batched together for more efficient picking of small orders in pick modules. Alternately, multiple orders can be batched to a pick cart to handle the slowest moving area within a warehouse.

 

Dematic has implemented thousands of Voice terminals around the world during the past ten years.

 

Benefits of Voice Directed Picking

  • Hands-free, eyes-free picking
  • Up to a 35% improvement in picking productivity
  • Up to 99.9% picking accuracy
  • Reduced operator training time
  • Direct interface to most WMS
  • Rapid Return on Investment

Activities Supported with Voice

  • Receiving (lot & date capture)
  • Replenishment
  • Load validation
  • Case/Layer picking
  • Multi-order batch picking
  • Layer staging for ‘top off’
  • Staging for truck loading
  • Interleaving of full pallet picks
  • Quality check
  • Label printing
  • Door Loading

Issues Addressed

  • Low pick accuracy
  • Low productivity
  • Limited warehouse operations visibility
  • SKU proliferation
  • SKU management in the warehouse
  • Warehouse layout
  • Slotting
  • High employee turnover
  • Fragmented approach to warehouse control
  • Delivery truck dwell time

Even More Benefits with "Logistics-by-Voice"

Crucial when using Pick-by-Voice is the software. Dematic has a holistic approach with its Voice Manager and considers processes beyond mere picking.

The "Logistics-by-Voice" concept - more benefits due to Voice

Many suppliers use picking with Pick-by-Voice, fewer suppliers are concerned about the possibilities of Pick-by-Voice and how to utilize them profitable.

 

With the Logistics-by-Voice concept we take a step forward and have analyzed the procedures in the warehouse which are preceding and subsequent to picking to handle an optimal and coherent process – completely supported by Logistics-by-Voice.

 

Our Pick-by-Voice offers comprehensive functions which go beyond mere picking. Our customers therefore have a tool at hand which supports them achieving their business objectives.

Dematic Pick-by-Voice

Dematic Pick-by-Voice

Read more about Pick-by-Voice Products from Dematic

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