Service in Germany, Austria, Switzerland

Our service network will solve your problems quickly

 Service in Deutschland, Österreich, Schweiz

Dematic has experienced personnel located strategically throughout the world and available around the clock. Our highly-trained technicians can fix mechanical, electrical and software problems. Wherever you are, we are - 24 hours a day, 365 days a year.

 

From emergency services to permanently placed staff onsite to manage your systems, you'll find all the support you need with our local Customer Service Helpdesks:

Germany

Germany

Hotline for technical info

On-Call-Service (Monday to Friday from 08:00 a.m. to 05:00 p.m. CET)

Hotline: 0180 1 54 54 50 (within Germany only)

Fax: +49 (69) 8903-1536

Email

 

For customers with 24h service contract

On-Call-Service (24 h / 365 days)

Hotline: 0180 1 45 45 44 (within Germany only)

 

Spare Parts Order Management

(for order placement if the article number of spare part is known)

Hotline: +49 69 8903-2100

(Monday to Friday from 07:30 a.m. - 06:00 p.m. CET)

Fax: +49 (69) 8903-1722

Email

 

Spare Parts Technical Support

(if spare part is not yet clarified)

Hotline: +49 (69) 8903-2800

(Monday to Friday from 07:30 a.m. - 06:00 p.m. CET)

Fax: +49 (69) 8903-2101

Email

 

 

Austria

Hotline: +43 (1) 205522-204

 

Switzerland

Hotline: +49 180 1 45 45 44

 
Service Hotlines
 Service Contact

Hotline for technical questions:

+49 (0)180 1 54 54 50

 

Customers with Maintenance-/24h-Service Contracts:

+49 (0)180 1 45 45 44

Service Helpdesks in your country
 Service and support worldwide

Local Service Helpdesks

An overview of service contacts worldwide.

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