Headquarter Germany

Hotline for technical info
On-Call-Service
Monday to Friday from 08:00 a.m. to 05:00 p.m. CET

Hotline: 0180 1 54 54 50 (within Germany only)

Fax: +49 69 8903-1536
service-systeme@dematic.com

For customers with 24h service contract
On-Call-Service
24 h / 365 days
Hotline: 0180 1 45 45 44 (within Germany only)

Spare Parts Order Management

Hotline +49 69 8903-2100

Monday to Friday from 07:30 a.m. - 06:00 p.m. CET

Fax: +49 69 8903-1722
order-management@dematic.com 

Spare Parts Technical Support

(if spare part is not yet clarified)

Service Contacts worldwide