A resident services contract is one of the best ways to protect a system’s uptime. Tailored to meet the requirements of a specific facility, a Resident Services Program places full-time Dematic technicians onsite to oversee the technical operation and maintenance of a system.
These on-site professionals provide technical support; preventive, corrective and emergency maintenance; and general troubleshooting on a daily basis. They are experts in material handling systems and can provide a cost effective alternative to using internal resources.
