Automation Technology Playbook:

What Changing Consumer Behavior Means for Retail

Within a matter of weeks, COVID-19 fundamentally changed how consumers interact with retailers.

By the end of 2020, all online retail orders are expected to account for as much as 10% of total purchases, according to a report from Interact Analysis. For grocery, this growth is triple the amount of online orders compared to pre-pandemic levels.

The speed at which COVID-19 accelerated out-of-store purchasing left even the biggest retailers challenged to effectively supply what was in demand. To help retailers prepare for the next unprecedented disruption, we’ve created a playbook on what changing consumer behavior means for retail.

Download our playbook today to learn:

• Why traditional retailer fulfillment strategies don’t offer the flexibility to meet unprecedented consumer demand
• How retailers can future proof their businesses from unexpected disruptions by making strategic investments in automation
• Critical factors for consideration when selecting an automation provider