Order Fulfilment Solutions for Omni-Channel Retailers & Wholesalers

Dematic enables apparel retailers and wholesalers to offer a responsive and satisfying order fulfilment experience for their customers. Our solutions optimise the order fulfilment process for all channels including e-Commerce, traditional brick and mortar stores, and in-store pick up.

Dematic has the process improvement expertise to deliver high-performance solutions for the apparel market, with successful reference projects operating worldwide. Dematic engineers modular, flexible, and scalable solutions that manage changing activity profiles for future growth.

Apparel Retailer & Wholesaler Trends

  • Complexity of omni-channel order fulfilment
  • E-Commerce growth 10–15% annually
  • Mall traffic declining, stores closing
  • Less inventory in stores/more frequent deliveries
  • Order fulfilment from stores — use of in-store micro warehouse
  • Fluctuations in demand and merchandise handled
  • Increasing pressure to process returns quickly and efficiently, despite growing number of SKUs
  • Impact of offshore apparel production — time to market, tariffs, interruptions
  • Chronic labour shortages making automation essential, even for smaller operations

How Dematic Can Help

Dematic adapts apparel industry solutions to your most challenging issues: configurations for multichannel or dedicated e-commerce fulfilment, multi-channel or dedicated retail store fulfillment, seasonal/promotional peaks, slow moving inventory, same-day (sometimes one-hour) delivery, and returns processing.

Dematic apparel industry solutions include:

  • Advanced software to optimise order fulfilment and provide insights into the operation
  • Flexibility for seasonal & promotional peaks and changing order profiles
  • Order fulfilment that shares inventory and labour to serve multiple channels
  • Faster and more efficient processing of returns — even with growing numbers of SKUs
  • Efficient processing of smaller and more complex orders
  • Automation that reduces dependency on warehouse labour
  • Configurations for dedicated e-Commerce or retail store fulfilment
  • Software and hardware that fit current needs — from simple solutions (such as voice or RF) to highly automated solutions

7 Secrets to a Future-Forward Omni-Channel Fulfilment Strategy

Micro-fulfilment is the retail answer to modern consumer demands — helping brands maintain control of the shopping experience, retain critical customer data, and make rapid order fulfilment profitable. Download this playbook to learn the essential components of a micro-fulfilment strategy.

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Case Study

Meyer & Meyer

The Challenge:
As one of the world’s leading fashion logistics providers, the company offers its customers a scope of services — from raw goods and production logistics to storage, processing, quality assurance, and sales-ready distribution.

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