Training & Educational Services - Our Philosophy

Our passion is to deliver quality engineering and operations training within the environment that suits your team. Your staff always receive optimal practical and theory training to bolster their understanding for continued uptime. Our dedication to training is matched only by our commitment to guaranteeing your on-site safety (in relation to equipment function, security risks and safe working practices). This emanates throughout all the training you will receive. Automated warehouses and logistics teams have benefitted from Dematic technical training programmes with continual success. This has led to:

  • Unrivalled uptime of the highest throughput, complex automated system solutions.
  • Unrivalled uptime of the highest throughput, complex automated system solutions.
  • Continual growth and personal development of your operational and engineering teams.
  • A training programme designed for your bespoke automated systems.
  • High operator efficiency with teams who understand the correct and optimal processes when using your equipment.
  • Complete peace of mind with the correct health and safety practices when working on your equipment.
  • An unrivalled library of training resources to train, develop and maintain the highest level of technical knowledge for your team.

Our Training Approach

Dematic’s dedicated training team will be on hand to provide your staff with the necessary training and practical experience to help them safely operate and where necessary, maintain the material handling system.

If selected, you will receive site-specific sessions, based on your premises to allow learning by experience. Learning is better retained when it is put into practice. Our experienced trainers will take you through the system in a blended way, mixing theoretical and practical approaches, allowing your staff to bring the knowledge gained into operation. All our trainers have relevant experience and knowledge to deliver the individual operational

and technical training modules. Training delegates need to have relevant experience and appropriate knowledge and education to achieve the course objectives

Product Training

Dematic offers a variety of conveying systems including case conveyor, pallet conveyor and hanging conveyor systems.  To ensure continued reliable operation routine maintenance is required.

Our product training courses provide the necessary insight into the required maintenance, providing the necessary experience to safely maintain, service, repair and diagnose faults.

Course PT001

Course Overview

This course is aimed at mechanically biased maintenance technicians, engineers, supervisors and people who support the modular conveyor system.

With an emphasis on safe maintenance, the course focuses on the maintenance practices associated with the modular conveyor system components.

Topics covered include identifying spare parts, service schedules and common maintenance procedures.

Carried out at your site we are able to tailor the training towards your equipment.

Course Details

Course Content

  • MCS Overview
  • Safe Maintenance Procedures
  • Documentation
  • Maintenance Procedures

Target Audience

  • Site based support engineers
  • Mobile support engineers

Course Duration

  • 2 Days

Course Location Options

  • Customer site based

Attendees

  • Maximum of 6 delegates per course
Course PT002

Course Overview

This course is aimed at mechanically biased maintenance technicians, engineers, supervisors and people who support the conveyor system.

With an emphasis on safe maintenance, the course focuses on the maintenance practices associated with the BK10 case conveyor components.

Topics covered include identifying spare parts, service schedules and common maintenance procedures.

Carried out at your site we are able to tailor the training towards your equipment.

Course Details

Course Content

  • BK10 Overview
  • Safe Maintenance Procedures
  • Documentation
  • Maintenance Procedures

Target Audience

  • Site based support engineers
  • Mobile support engineers

Course Duration

  • Site dependent

Course Location Options

  • Customer site based

Attendees

  • Maximum of 6 delegates per course
Course PT003

Course Overview

This course is aimed at mechanically biased maintenance technicians, engineers, supervisors and people who support the pallet conveyor system.

With an emphasis around safe maintenance, the course focuses on the maintenance practices associated with the BK25 pallet conveyor components.

Topics covered include identifying spare parts, service schedules and common maintenance procedures.

Carried out at your site we are able to tailor the training towards your equipment.

Course Details

Course Content

  • BK25 Overview
  • Safe Maintenance Procedures
  • Documentation
  • Maintenance Procedures

Target Audience

  • Site based support engineers
  • Mobile support engineers

Course Duration

  • Site dependent

Course Location Options

  • Customer site based

Attendees

  • Maximum of 6 delegates per course

Control System Training

A crucial element of many automated systems are the fieldbus networks.  These are used to connect field devices to the central controller, reliable operation is therefore critical.

Our fieldbus training courses provide the necessary insight into the design and installation rules, commissioning procedures, fault finding tips and tricks, diagnostics tools and device replacement procedures.

Course CT001

Course Overview

The course provides a ground up overview of the actuator sensor interface fieldbus system including an AS-I safety element. As part of the course, delegates will learn about:

  • Specific design and installation rules
  • How to perform fault-finding diagnostics
  • Device replacement procedures for slaves and gateways
  • Device configuration procedures
  • Device commissioning procedures
  • AS-I safety system overview
  • ‘AS-I MON 360’ software overview
Course Details

Course Content

  • AS-I Network Overview
  • AS-I Slave Device Replacement
  • Gateway Hardware Replacement
  • AS-I Gateway Web Based Diagnostics
  • AS-I MON Software and Diagnostics

Target Audience

  • Site based support engineers
  • Mobile support engineers
  • Engineering design teams
  • Software & commissioning teams

Course Duration

  • 8 hours

Course Location Options

  • Customer site based
  • Dematic Academy in Adderbury
  • Dematic Academy in Hinckley

Attendees

  • Maximum of 6 delegates per course
Course CT002

Course Overview

The course provides a ground up overview of the actuator sensor interface fieldbus system including an AS-I safety element. As part of the course, delegates will learn about:

  • Specific design and installation rules
  • How to perform fault-finding diagnostics
  • Device replacement procedures for slaves and gateways
  • Device configuration procedures
  • Device commissioning procedures
  • AS-I safety system overview
  • ‘AS-I MON 360’ software overview
Course Details

Course Content

  • AS-I Network Overview
  • AS-I Slave Device Replacement
  • Gateway Hardware Replacement
  • AS-I Gateway Web Based Diagnostics
  • AS-I MON Software and Diagnostics

Target Audience

  • Site based support engineers
  • Mobile support engineers
  • Engineering design teams
  • Software & commissioning teams

Course Duration

  • Learn at your own pace via our ‘Academy Online’ portal

Course Location Options

  • Remote based for online self directed learning

Attendees

  • Discounts are available for multiple bookings and when booked as a refresher to one of our trainer led sessions
Course CT003

Course Overview

The course provides a ground up overview of the actuator sensor interface fieldbus system including an AS-I safety element. As part of the course, delegates will learn about:

  • Specific design and installation rules
  • How to perform fault-finding diagnostics
  • Device replacement procedures for slaves and gateways
  • Device configuration procedures
  • Device commissioning procedures
  • AS-I safety system overview
  • ‘AS-I MON 360’ software overview
Course Details

Course Content

  • AS-I v5 Network Overview
  • AS-I v5 Theory of Operation
  • AS-I v5 Hardware
  • AS-I MON Overview

Target Audience

  • Site based support engineers
  • Mobile support engineers
  • Engineering design teams
  • Software & commissioning teams

Course Duration

  • 4 hours

Course Location Options

  • Customer site based
  • Dematic Academy in Adderbury
  • Dematic Academy in Hinckley
  • Remote based for online and self directed versions

Attendees

  • Maximum of 6 delegates per course
Course CT004

Course Overview

The course provides an in depth look at the rules associated with an operational Profibus network, the components used and how we can interrogate a network. As part of the course, delegates will learn about:

  • Specific design and installation rules
  • Cable design and connectors
  • How to perform fault-finding diagnostics
  • Network configuration procedures
  • Network monitoring tools (ProfiTrace)
  • Common faults and fixes
Course Details

Course Content

  • What is Profibus?
  • Profibus Design Rules
  • Profibus Installation Guidelines
  • Profitrace Toolkit
  • Practical Testing

Target Audience

  • Site based support engineers
  • Mobile support engineers
  • Engineering design teams
  • Software & commissioning teams

Course Duration

  • 8 hours

Course Location Options

  • Customer site based
  • Dematic Academy in Adderbury
  • Dematic Academy in Hinckley
  • Remote based for online and self directed versions

Attendees

  • Maximum of 6 delegates per course
Course CT005

Course Overview

The course provides an in depth look at the rules associated with an operational Profibus network, the components used and how we can interrogate a network. As part of the course, delegates will learn about:

  • Specific design and installation rules
  • Cable design and connectors
  • How to perform fault-finding diagnostics
  • Network configuration procedures
  • Network monitoring tools (PRONETA & Atlas)
  • Common faults and fixes
Course Details

Course Content

  • What is Profinet?
  • Profinet Design Rules
  • Profinet Installation Guidelines
  • Profinet Diagnostics
  • Practical Testing

Target Audience

  • Site based support engineers
  • Mobile support engineers
  • Engineering design teams
  • Software & commissioning teams

Course Duration

  • 8 hours

Course Location Options

  • Customer site based
  • Dematic Academy in Adderbury
  • Dematic Academy in Hinckley
  • Remote based for online and self directed versions

Attendees

  • Maximum of 6 delegates per course
Course CT006

Course Overview

The course is intended to provide an overview of the InterBus fieldbus system, its network architecture, system fault finding diagnostics and component replacement procedures.

Course Details

Course Content

  • Introduction
  • Network Topology
  • Component Overview
  • Diagnostics
  • Advanced Diagnostics

Target Audience

  • Site based support engineers
  • Mobile support engineers
  • Engineering design teams
  • Software & commissioning teams

Course Duration

  • 4 hours

Course Location Options

  • Customer site based
  • Dematic Academy in Adderbury
  • Dematic Academy in Hinckley

Attendees

  • Maximum of 6 delegates per course

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