Introduction
Procuring and installing a sophisticated automated material handling system is
a rewarding and high energy venture typically involving a broad, cross-functional
team. The process can last several months to a few years at which point you are
able to enjoy the ROI and supply chain performance that other companies only
dream about.
Well before the system is accepted and in use you, the owner/operator, with the
guidance and talent of your integrator, has a responsibility to develop an Ownership
Strategy — a detailed plan by which you will successfully take ownership of the
technology and ensure continued satisfaction and utility from your investment. Here
are several of the key components of an Ownership Strategy and their timing.
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