7 Secrets to a Future-Forward Omni-Channel Fulfilment Strategy
Why Micro-Fulfilment Is the Retailer Answer to Modern Consumer Demands
Consumers expect fast delivery options. In fact, they are 77% more likely to shop at a store if it offers same-day delivery.
Don’t have items in-stock or can’t fulfill same-day delivery? Consumers will simply move on to a retailer that can.
Modern consumers are also driven by personalisation. They expect brands to provide custom recommendations and differentiated in-store and online experiences, based on personal preferences and shopping habits.
Retailers remain challenged with how to sustainably and profitably address these demands, and current solutions like third-party delivery services aren’t working.
Download our playbook today to learn how micro-fulfilment addresses these challenges, enabling retailers to:
Cut real-estate costs
- Provide always-on customer service at scale
- Maintain control of the customer experience
- Gather critical customer preference insights