Dematic materials handling systems are highly reliable.
Still, investment in preventative maintenance and proactive support pays for itself by optimizing productivity, reducing running costs, and maximising equipment availability.
Our field technicians have deep mechanical, electrical, and controls expertise and are available to support your maintenance activities through contract and non-contract arrangements.
Preventative maintenance is fundamental in ensuring equipment availability when you need it the most. Our planned scheduled maintenance programs are tailored to support specific equipment requirements and have the flexibility to fit with your operational demands. In the event of a breakdown, the Dematic telephone support team is available 24/7 to diagnose and remotely resolve issues or to dispatch field service technicians if onsite intervention is required. (See Remote Services for more information.)
Our field technicians provide a number of specific condition based monitoring activities to ensure your maintenance activities are focused in the correct areas. These activities include vibration analysis, acoustic analysis, oil sampling, and thermography.