Intelligent Mixed Case Fulfillment for Retail and Distribution

Dematic’s Mixed Case Fulfillment solution uses intelligent automation and vertical cube layouts to optimize space, build stable and efficiently sized pallets, and reduce transportation and labor costs. By creating aisle‑ready pallets and increasing throughput, the solution simplifies retail replenishment and helps operations stay resilient in the face of change.

Benefits of Mixed Case Fulfillment

Mixed case fulfillment helps create aisle‑ready pallets that improve transportation efficiency and simplify store replenishment. By combining automation and intelligent pallet building, it reduces costs, increases accuracy, and supports consistent operations.

Reduce Labor Dependency

Lowers the need for manual warehouse labor by up to 50–70% compared to traditional processes.

Improve Transportation Efficiency

Builds compact pallets that maximize trailer space and can reduce transportation costs by up to 18%.

Support Multiple Temperature Zones

Operates across ambient, chilled, and frozen environments.

Increase Customer Satisfaction

Reduces product damage, picking errors, and stockouts through more consistent and accurate pallet building.

What is mixed case fulfillment?

Mixed case fulfillment is an automated solution that builds aisle‑ready, mixed case pallets for efficient transportation and store replenishment. It combines intelligent software and scalable automation to reduce labor, improve pallet quality, and support ambient, chilled, and frozen operations across retail and distribution networks.

Dematic software manages equipment, workflows, and pallet patterns to maintain pallet stability and adapt to changing demand. The solution is well suited for grocery, general merchandise, and food and beverage operations that require high throughput and consistent performance.

How automated mixed case order fulfillment works

High‑Density Storage

Products are stored in a compact case or tote buffer system, such as Dematic Multishuttle®, Mini‑Load AS/RS, or AutoStore.

Intelligent Retrieval and Transport

Cases or totes are retrieved in the required sequence and automatically transported to manual or automated palletizing stations.

Pallet Building

Cases are placed onto pallets by automated palletizers or by operators at ergonomic workstations to ensure accuracy and efficiency.

Layer Stabilization

Each pallet layer is wrapped during building to maintain load stability throughout the process.

Labeling and Shipping

Completed pallets are labeled according to requirements and automatically delivered to the shipping area.

It is critical to select the right supplier - one that will be a trusted partner throughout the entire process.

As a company that’s led innovation in Supply Chain for more than 200 years, Dematic provides the widest range of solutions and the expertise to build the solution you need for complete control and visibility over your operation. 

Our solutions are tailored to your business challenges. Using standardised sub-systems and industry-leading insight and expertise, Dematic provides world-class integrated hardware, software, and support to help you empower people, optimise space, drive growth and improve efficiency.

With Dematic, you can grow your business to compete locally, retain customer loyalty, and deliver with speed and accuracy on a global scale.

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