Customer Support:

Spare Parts

Genuine, High Quality Parts

When you invest in an integrated materials handling system, you expect it to perform around the clock, all year round. Parts availability is crucial to this goal, and Dematic can supply the genuine, high-quality parts you need, when you need them.

Dematic ensures the availability of genuine quality spare parts through our local and global sourcing network. Our spare parts organization ensures easy ordering and timely delivery. Our friendly local teams are available to assist you and answer your technical and purchasing questions.

Each Dematic component or assembly is manufactured or sourced by Dematic to the original specification and to internationally recognized quality and safety standards. Our global purchasing network allows us to be competitive and reliable, allowing us to be your preferred supplier for all genuine OEM and 3rd party spares. To compliment this, Dematic also holds a comprehensive stock of common wear and spare parts.

  • Genuine OEM and 3rd Party replacement parts
  • Insurance spares assessment
  • Repair services
  • Comprehensive stock availability
  • Stock audit services

Contact Spare Parts

Hotline & Support:

+49 180 DEMATIC

24x7 Support

Spares Webshop:

Dematic Services

Dematic WebChat

Your quick link to us.
Mo-Fr 7:30-18:00 CET


Customer Service Solutions

Dematic works with you to ensure you get the best possible performance out of your system throughout its life. With our comprehensive range of service and support solutions, you can be assured that the people that designed and implemented the system are there to take care of it for you.