Customer Support:

Technical Support

Our Expert Staff Supports All Systems

Dematic Spare Parts in Europe / EMEA

Hotline, Order Management, Technical Clarification, Warranty Management and all other Service requests

Tel: +49 180 DEMATIC

(Germany: Costs for a national call per minute: 9 ct, from mobile phones: 42 ct, Calling costs from other countries depend on the respective providers.)

WhatsApp: +49 176 1 DEMATIC

(More about Dematic WhatsApp here...)

Email: info.cs@dematic.com

Spare Parts Webshop: www.webshop.dematic.eu

Contact Spare Parts


Hotline & Support:

+49 180 DEMATIC

24x7 Support

Spares Webshop:

Dematic WebChat:
Mo-Fr 7:30-18:00 CET

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Customer Service Solutions

Dematic works with you to ensure you get the best possible performance out of your system throughout its life. With our comprehensive range of service and support solutions, you can be assured that the people that designed and implemented the system are there to take care of it for you.