Celebrating Manufacturing Excellence at Dematic
Takeaways
- The Dematic manufacturing teams set the industry standard for safety, quality, and sustainability.
- Collaboration and a Project First mindset drive innovation.
- People-focused teams power continuous improvement and excellence.
Step inside Dematic’s global manufacturing network, where innovation, precision, and people power come together to deliver world-class solutions for customers everywhere. From advanced automation in Australia to high-tech hubs in China, Europe, and the Americas, our manufacturing teams set the standard for safety, quality, and sustainability — driving operational excellence at every turn. With a relentless focus on collaboration and a Project First mindset, Dematic’s experts transform complex challenges into seamless, high-performance material handling systems that keep the world moving.
For our manufacturing teams, safety is part of our DNA, quality is the backbone, and cost optimisation is a priority. Day in and day out, our dedicated manufacturing teams bring to life Dematic's core purpose: to manufacture and deliver the highest quality material handling equipment in the industry — on-time and at a competitive cost. It’s a commitment to precision and performance, wrapped around sustainable operational excellence that supports the sustainability goals of our customers.
Many who work in manufacturing are producing important products. What makes a real difference at Dematic is the way we embrace safety to ensure everybody returns home safely at the end of the day. With a laser-focus on quality and compliance, we manufacture products in different ways, but without compromise.
The Dematic teams are special, possessing a deep sense of accountability, while keeping an agile mindset to navigate daily challenges and keep things moving.
Collaboration in China
Dematic China has two manufacturing plants: Suzhou and Jinan. Suzhou manufactures storage and retrieval machines (SRMs), miniload automated storage and retrieval systems (AS/RSs), the Dematic Multishuttle®, inbound and outbound conveyors, and lifters. Jinan manufactures BK25 pallet conveyors, modular conveyor systems, and in 2025 began fully integrated high-round SRM crane production in its entirety. We have established a reliable local supply base to support the regional business and long-term relationships with our vendors to ensure we obtain high-quality materials and components, all in a timely manner.
Dematic China manufacturing uses real-time data and monitoring systems to adjust product scheduling and supply plans, ensuring rapid response to changing customer needs.
To deliver the best quality solution, our cross-functional team maintains a high level of communication and collaboration. Ongoing training and professional development ensure team members stay on top of the latest technology and industrial trends. Manufacturing, quality, and purchasing teams are encouraged to visit project sites regularly to review status, get feedback, identify improvement opportunities, and ensure each project meets or exceeds customer expectations.
Deep knowledge in Americas
In our America's manufacturing plants, we have three primary locations. Monterrey, Mexico, is where we make conveyor systems, sortation systems, and the Dematic Multishuttle. In Salt Lake City, Utah, we build AS/RSs, multishuttle lift modules, and specialty projects such as parcel identification and delivery systems and our slam lines. In Grand Rapids, Michigan, we build automated guided vehicles (AGVs).
The people who work in these facilities have deep knowledge of the manufacturing lifecycle. Take for example Salt Lake City — the team builds components, assembles them, and tests the product within the facility. They then follow products through to customer sites to make sure they're installed and commissioned properly. This is a great benefit for our project teams and keeps us delivering quality projects consistently.
Even better, we have had great safety records in our Americas facilities. Our Monterrey facility has been injury free in the 11 years it has been open. And our Salt Lake plant is 14 years and counting with no lost-time injuries (LTI).
Automation in Australia
At our manufacturing plant in Belrose, we manufacture carton conveyor, AGVs, pallet racking, high bay AS/RSs, and Dematic Multishuttle racking. Dematic, with its Colby Storage Solutions unit, also manufactures racking product in Australia so we can install in a timely manner and meet Australia’s expectation of high quality. Approximately 80% of our market is Australia, but we ship into Asia and to New Zealand as well. Dematic and Colby were recently awarded the Steel Sustainability Australia Certification for our efforts in efficient, sustainable manufacturing.
Over the past few years, Belrose invested heavily in automation, focusing on robotics and material handling equipment. Our team developed an innovative paint recycling booth that recycles up to 80% of the paint used — sustainability meets performance and efficiency. But safety is still the top priority. We are nearly nine years without a LTI. And through our automation program and our vigilance on safety, we continue to focus on injury prevention.
Europe in action
We have three manufacturing sites in Europe: Our facility in Cernusco, Italy, manufacturers the crossbelt (circular) sortation systems. Our facility in Stribro, Czech Republic, manufactures modular conveyor systems, the Dematic Multishuttle, and the Dematic Pouch Sorter. And our facility in Offenbach, Germany, focuses on high complexity, low-volume products, like SRMs. With three centrally located facilities in the region, Dematic is uniquely close to most installation sites.
Within our facilities, we set high standards for our daily tasks. Quality is a lifestyle, not merely a one-time event.
It’s all about the people
With operations spanning the globe using different technologies for multiple products and solutions, our manufacturing teams operate with a clear set of standards to ensure safety, compliance, and quality. With adaptability and flexibility as volume demands change, our dynamic operating model aligns with shifts in customer priorities to deliver products and solutions that complement facility workflows and processes. We have many safety milestones across all facilities, including our Ready, Safe + Sound pledge which promotes a culture of safety and responsibility so our employees are looking out for each other every day.
We are proud of our manufacturing capabilities and our team members, and we recognise their dedication and commitment to safety, quality, cost optimisation, and sustainability.