Industries:

E-Commerce

Optimising Direct-to-Customer Order Fulfillment

For Pureplay E-Commerce retailers, online order fulfilment is simply the way business is done. And the successful companies are the ones who provide a seamless user experience.

Dematic solutions allow Pureplay E-Commerce retailers to process orders, manage inventory, handle returns, and more to ensure that seamless user experience.

Pureplay E-Commerce Trends

  • Large numbers of SKUs that change frequently, making it difficult to have the right inventory available
  • Increasing demand for free, next-day shipping 
  • The complexity of order profiles and seasonal demands
  • Order accuracy and straightforward returns processes to retain customer loyalty
  • Chronic labour shortages that make automation essential, even for smaller operations
  • Hard to predict changes in business — peaks, customer preferences, competition
  • Growing competition from new startups

How Dematic Can Help

As a technology company, Dematic is well-suited to be your partner in developing an e-Commerce solution that is right for you. Our software and controls are designed with the modular flexibility needed to meet Pureplay E-Commerce challenges. Whether a large superstore e-retailer, small specialty e-retailer, or growing startup, Dematic can meet your unit velocities, seasonal/promotional peaks, storage capacities, percentage of single line orders, and returns processing.

Dematic Pureplay E-Commerce solutions include:

  • Advanced software to optimise order fulfilment and provide insights into the operation
  • Flexibility for seasonal & promotional peaks and changing order profiles
  • Faster and more efficient processing of returns — even with growing numbers of SKUs
  • Efficient processing of smaller and more complex orders
  • Automation that reduces dependency on warehouse labour
Case Study

Apparel E-Fulfillment

A major American retailer of women’s apparel supports accurate same-day shipments to e-commerce customers using a modern fulfillment center that processes thousands of orders per day.

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The Container Store

The Challenge

The requirement for increased distribution capacity and the ability to accommodate a wide variety of order profiles drove the design for a high performance order fulfillment system. A more efficient way to pick, pack, and ship in less time was needed.

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CASE STUDY