“The quality of assistance given by the Dematic Customer Service team is without question the most informed and easiest to work with that I have interacted with - simply the best”
– Chuck Hensley, Alticor Corp.
"We’ve been able to move from three 8-hour shifts to two, doubled our receiving volume, and achieved significant improvements in flow-through operations."
– Michael Fostyk, Vice President of Distribution for American Eagle Outfitters
"We were pleased with the work Dematic had performed for us, the quality of the company’s equipment andthe reliability of its service."
– Michael Fostyk, Vice President of Distribution for American Eagle Outfitters
“In less space, we maintain higher throughput with less staff, reduced product handling and improved inventory control.”
– Mike Rupert, Art Van Furniture
“We now have the capacity to handle 182,000 multi-order units daily, spread over two shifts — enhancing our productivity and efficiency.”
– Tim Harlan, Director of Operations – Fulfillment, Blair Corporation
"Automating the distribution process has allowed us to do seven times the volume that we did before. "
– Sal Pepitone, VP Operations and Distribution, The Children's Place
“I’ve installed all sorts of automation throughout my career and this is the most bullet-proof that I’ve been through. It’s a lot less complicated; the ramp up time to get employees up to speed is significantly less. So it’s allowed us to bring the system up quicker and enjoy the benefits a lot sooner."
– Tim Beauchamp, Senior Vice President of Distribution Operations, Corporate Express
“Voice directed picking combined with a smart conveying and sorting network speeds up the fulfillment process and dramatically increases order accuracy.”
– Tim Beauchamp, Senior Vice President of Distribution Operations, Corporate Express
“In today’s world of companies changing hands/names faster than you can blink your eyes, it is a pleasant surprise to see a company like Dematic that still provides a quality product. The Dematic Customer Service team that came on site to perform our maintenance was great. They were some of the best people to work with. It was nice to chat with someone that knows your equipment.”
– Jay Little, DSM Pharmaceuticals, Inc.
“I’m convinced we’ve purchased the quickest and most user-friendly pick-to-light system available today.”
– Kevin Novak, Operations Manager, East Coast Salon Services
“Dematic has more than pleased us as a customer in every respect. The company was well represented, quickly delivered solutions and acted very professionally. Trial runs started after 13 months — even sooner than we had initially expected and requested. The overall cooperation was extremely successful and has provided a high value for our company.”
– Helmut Luksch, Founder, Owner and Managing Director, Helukabel
"It represents one of the fastest returns on investment we have ever had. ”
– Gerard Fusco, President of J.M. Hubber.
“Our inventory is always correct. Inventory issues were abounding before. The ASRS always gets the correct item number, and it always rotates the product properly. Our order fulfillment was always in the mid- to high-90th percent range, but now it has gone to over 99 percent since we put the ASRS in place.”
– Joe Maas, Vice President of Operations, J.T.M. Food Group
“Dematic helped us accelerate our supply chain. The automated solution they provided is a vital link in our supply chain network.”
– Tony Dissinger, Senior Vice President, Supply Chain Management and Logistics, Jo-Ann Stores
"The Dematic material handling automation system allows us to cut order fulfillment time in half while servicing manufacturing operations."
– Michael Geis, VP of Production, Julius Blum, Inc.
“Our customers benefit directly from the technology provided by Dematic. Their system helps us achieve our operating goal: Ship orders complete, accurate, and on time.”
– Robert Buck, Liberty Hardware
"The energy efficiencies in our N.J. facility have helped cut our distribution operating costs. We have reduced our distribution expense, as a percentage of sales, by 3.75 percent over the past five years."
– Craig Phillips, Senior Vice President for Distribution at Lifetime Brands.
"A key operational metric we look at is our systems uptime and in Robbinsville it is over 99%. We also attribute much of our inventory and order accuracy to the systems we have in place."
– Craig Phillips, Senior Vice President for Distribution at Lifetime Brands.
"We've been able to improve pick processing by 400 percent, and we have improved putting speed by at least 100 percent."
– Barbara Bones, Director of Distribution and Fulfillment, lucy activewear inc.
“We are doing much more in the new facility than the three older facilities, at half the cost and with much greater throughput.”
– Howard Schmitter, Vice President of Consolidation, National Retail Consolidators
“The material handling system from Dematic allows us to improve the service we provide our customers while reducing the cost per unit shipped.”
– Rick Toler, Director of Support Services, Nautica Enterprises, Inc.
"We wanted the latest technology to move our products through the DC, so we could capitalize on the fastest and most efficient systems. Dematic’s complete automation solution covered our entire operation, from picking through to shipping."
– Bob Zelis, VicePresident Logistics, Newegg.com
"With the Dematic all-belt conveyor solution, we’ve virtually eliminated our ‘non-conveyables’. All of our products are now able to be handled by the Dematic conveyor. This has drastically reduced our manual labor requirements."
– Dave Abeloe, Distribution Center Director, Patagonia
“The system has increased our throughput 300%. But most of all, from our customers point of view, it has increased our accuracy to 99.9%.”
– Shane Caniglia, President, PFI
“The Dematic order fulfillment system allowed us to cut picking errors by 98% while increasing productivity by 120%.”
– Jeff Olear, PNY Technologies
"We can now crossdock loads for JIT delivery to our retail stores."
– Harry Kiefer, Director of Facilities Development, SAKS Incorporated
"We expect that savings realized as a result of the new DC will produce a 100% ROI within three years."
– Harry Kiefer, Director of Facilities Development, SAKS Incorporated
“I think we’ve applied a certain amount of technology and a lot of creativity and we’ve come up with something pretty special that enables us to do what we need to do to deliver parts to our customers with a lot less cost – which is what it is all about now days!”
– Ken Meyers, Plant Manager, Seaquist Closures
"In the old paper process when we were reading a sheet of paper to put a case on the line, we would shoot for maybe 180 cases per-man-hour for a good picker. Now, our minimum on a pick line is 250 cases per man-hour, a 40 percent productivity increase."
– Bobby Burg, Senior VP of Supply Chain Strategy for Southern Wine
“Voice directed picking integrated with a conveying and sorting system gets orders out the door complete, accurate, and on schedule.”
– Nicole Yugovich, United Stationers
“The Dematic Solution, encompassing inventory control, layer picking and voice direction represents a very compelling and cost effective best practice solution for the beverage industry.”
– Chet Willey, President, Chet Willey & Associates
