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United Stationers Supply Co.

99.82 percent order picking accuracy

 United Stationers Supply Co.

United Stationers Supply Co. is a leading U.S. wholesale distributor of business/office products. The United Stationers’ facility in Walker, Michigan stocks over 24,000 SKU ranging from paper clips to furniture. In order to optimize accuracy and throughput, United Stations turned to their long-term partner, Dematic Corp. to provide a mechanization and IT solution that would optimize order fulfillment.

 
 
 

The challenge

Their supply chain is undergoing a transformation. Customers are not just looking for next day delivery, they often need same day delivery - with average orders getting smaller.  

The solution

Using conventional conveyor technologies, voice pick technology, and Dematic’s leading warehouse control software for picking (PickDirector) and conveyor routing/sortation (SortDirector), pick cartons are routed automatically to the pick zones with active picks. This automation  reduces worker downtime and creates an ergonomic pick environment (and interface) that reduces stress and improves accuracy. 

The results are in

By optimizing the benefits of voice pick technology with zone routing conveyor, picking productivity increased double digit for some operations, and Quality Control stations have been eliminated due to 99.82 percent order picking accuracy.