Dematic Global Website

Software Support

Fast Response, Advanced Software Tools, Available 24/7/365

"Always On" Support Call Center

Dematic software support personnel are ready to help. With experienced staff located throughout the world and available around the clock, 365 days a year. You can reach a Software Support Specialist several ways:

Call us: (800) 530-9153
Contact us: service-us@dematic.com
Access the support portal: Support Portal
Complete a return authorization: RMA portal

Qualified technicians are available to answer your software questions regarding:

  • Problem Solving (Emergency or Otherwise)
  • Operation Advice
  • Parts Supply, Repair, and Testing
  • Scheduling Onsite Resources
  • ...and More!