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Dematic SiteView

Mobile Device App for Enhanced Customer Service

Dematic SiteView is an app that lets you stream live video and audio from your Android or iOs device.

The Dematic technical support team can see what you see and hear you describe your issue or question. 

You get 24/7 support from technicians and engineers who are specially trained on material handling systems. Increase your troubleshooting accuracy, get the right solution the first time, and limit downtime. 

With Dematic SiteView, our support team is right there with you — wherever you are and with the help you need. 

SiteView Benefits

  • Decrease search duration
  • Increase troubleshooting accuracy
  • Share audio and video at the same time
  • Use your mobile device to share what you see
  • Bring your support person with you to the issue
Dematic SiteView

Dematic SiteView

When the unexpected happens you need to get your system back online and running fast. But sometimes diagnosing the issue can be complicated. Wouldn’t it be nice to have your Dematic support team looking over your shoulder with technical advice? With Dematic SiteView, you can.

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