Dematic has experienced personnel located strategically throughout the world and available around the clock. Our highly-trained technicians can fix mechanical, electrical and software problems. Wherever you are, we are - 24 hours a day, 365 days a year.
From emergency services to permanently placed staff onsite to manage your systems, you'll find all the support you need with our local Customer Service Helpdesks.
Our expert staff supports all systems, regardless of manufacturer, and provides a broad spectrum of services:
- Standard Services: operational support, preventive maintenance, emergency service, spare parts, technical phone support
- Expert Services: modernisation/upgrades, consulting, training, predictive maintenance, launch support
- Technical Operations: material handling system operations, control room management, incident resolution/personal despatch
- Full Operations: all facility operations and management
We'll make sure your systems are running smoothly - 24 hours, 365 days per year.
Service and Support in the UK and Ireland
24/7 Emergency UK
0800 0931 794
Spare Parts in the UK
+44 (0) 1295 274 681
Customer Service UK
+44 (0) 1295 274 695
To find general contacts or Service & Support contacts worldwide, please go to the Contact page.