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Dematic iQ: Optimize Your Supply Chain

Knowledge-Based Technology

Dematic iQ is a comprehensive software platform that automates and optimises your facility operations from end to end.

Dematic iQ provides scalable solutions from simple/conventional operations to highly integrated/automated facilities. Configurable, easy-to-implement modules reflect best practices learned over decades of material handling experience as well as through operational research and simulation modelling.

With the recent acquisition of Reddwerks, Dematic iQ has grown into the most advanced global Warehouse Execution Software (WES) in the industry, equipping retailers, e-tailers, and manufacturers with the flexibility and responsiveness to deliver goods on demand.

Dematic continues to focus on software innovation solutions to address industry challenges. Dematic Labs, a dedicated research facility, is creating advanced algorithms to increase throughputs, improve order accuracy, reduce cycle times, and grow productivity.

Scroll down to learn more about how Dematic iQ can turn your distribution center, warehouse, or factory from a cost centre into a competitive advantage:

Business Advantages

  • Meet and exceed the needs of increasingly demanding consumers
  • Reduce overall operating costs 
  • Gain an edge on even your most advanced competitors 
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Dematic iQ creates advantages for your business by 

Satisfying customers: 

  • Greater item selection and on-time shipment
  • Better order accuracy that eliminates the need to return items 
  • Minimised (or fewer) stockouts 

Improving market share: 

  • Later order cutoffs so customers order from you, not your competition
  • System flexibility to support peak demand, promotions, and sales
  • Accurate inventories to prevent lost sales 

Growing margins:

  • Improved labour and equipment productivity
  • Transportation savings with cube optimisation and parcel friendly packaging
  • Enhanced order accuracy to prevent costly returns 

Download: Dematic iQ Business Advantages


Operational Advantages

  • Reduce the time needed to process and ship product 
  • Increase efficiency, improve accuracy, reduce labor costs
  • Scale smoothly to meet peak demand (or fluctuations in demand) 
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Dematic iQ creates advantages for your operations by 

Handling peak volumes:

  • Pull-based strategies that increase throughput, reduce cycle time, and address priority orders 
  • Analytics that help identify trends and issues
  • Prepositioned inventory to optimise fulfilment 

Processing more orders: 

  • Improved labour and equipment productivity
  • Scalable, flexible order handling
  • Configurable decision engines that constantly balance work flows

Providing faster, more accurate picking: 

  • Intuitive, persona-based user interfaces 
  • Simple, easy-to-follow commands 
  • Configurable, rule-based strategies 
  • Dynamic pull-based systems that optimise resources 

Download: Dematic iQ Operational Advantages


Technical Advantages 

  • Support a single technology platform from a single supplier
  • Reduce demand on IT departments 
  • Control IT costs 
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Dematic iQ creates advantages for your IT systems with 

Single supplier/single platform: 

  • One contact for ongoing support
  • Reduced integration costs and risks
  • Scales from basic operation to complete automation

Simple operation: 

  • User configurable and rule-based
  • Standard API’s for easy integration with 3rd party systems
  • Easy access to data (persona-based user interfaces, dashboards, and reports) 

Controlled costs: 

  • Standard modules based on open architecture
  • Distributed architecture and scalable
  • Version control with upgrade path 

Download: Dematic iQ IT Advantages


Facility Advantages 

  • Save time and reduce costs with proactive maintenance
  • Track full life-cycle and costs for your assets
  • Ensure all spare parts are available when needed 
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Dematic iQ creates advantages for your maintenance department by 

Increasing uptime: 

  • Fast alerts for variances and problems 
  • Accurate safety and maintenance procedures
  • Easy-to-track and scheduled PMs from a central location

Becoming proactive instead of reactive: 

  • Customised meter thresholds for your warehouse assets
  • Scheduled inspections to assess equipment condition
  • Automated alerts indicate when maintenance is necessary 

Easily stocking and finding parts: 

  • Barcode capability to easily issue parts to and from work orders
  • Automated reordering that tracks all inventory costs

Download: Dematic Sprocket, Enterprise Asset Management


Performance Optimising Software

Based on Dematic’s extensive industry experience and technical leadership, Dematic iQ provides the comprehensive insight and ongoing resource optimisation you need to ship packages out the door accurately, on time and at the lowest cost.

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Leveraging Dematic’s extensive industry knowledge in conjunction with software, controls, and IT competencies, Dematic iQ encapsulates industry best practices and operating procedures to deliver best-in-class functionality, analytics, and support capability across, and even beyond the 4-walls.

Dematic iQ


  • Real-time performance visibility and control
  • Open architecture for easy integration
  • End-to-end unified platform spans software and controls to provide equipment control, optimization and access to data
  • Modular, scalable and flexible
  • Configurable to your needs
  • Supports less complex execution systems through higher complexity door-to-door solutions
  • Tracks and evaluates performance through quantifiable processes
  • Pro-active maintenance and monitoring
  • Wireless capability enables remote access for seamless delivery of warehouse performance information
  • Common user experience across the platform
  • Release-based development cycle
  • Best-in-class IT functionality, controls, security, administration, and redundancy support


  • Broadens warehouse control footprint
  • Improves quality, accuracy and tracking of equipment and orders
  • Reduces cycle time, cost, storage footprint
  • Maximizes visibility, efficiency and decision-making ability
  • Enables common services, resource sharing and experience across the platform
  • Maximizes profit throughout order fulfillment lifecycle
  • Drives to the perfect order
  • Improves on-time shipments
  • Maximizes existing IT investment
  • Faster implementation
  • Easy upgradeability and minimized risk
  • Reduces overall solution cost, risk and schedule through encapsulating industry best practices and operating procedure