Marktkauf, Laichingen (Germany)

Order-picking processes controlled via Pick-by-Voice

The challenge: It was Marktkauf's objective to make order-picking in the dry goods warehouse, the cold store and in the fruit and vegetable warehouse more efficient and enhance its quality. In order to achieve this objective, the order-pickers were to be relieved from activities such as recording and confirming order-picking jobs, conveying order-picking pallets, securing pallets in stretching machines and labelling the pallets.

Our solution: Dematic developed a solution for Marktkauf which is completely integrated into the customer's IT environment and automates the processes. The customer's warehouse management system transmits the order-picking jobs to the Dematic Voice Manager which completes and then acknowledges the jobs. The order-pickers use the automatic guided vehicle system (AGVS) which receives the orders from the material flow computer as a "pallet caddy". The Pickby- Voice solution provides the communication interface between the order-pickers and the material flow computer, and is the heart of this solution.

Customer benefits:

The aim of doubling the order-picking performance was achieved.
Quality was enhanced by reducing the error rate.
Thanks to the ergonomic order-picking process, order-pickers have both hands free for order-picking.
It was possible for the automatic guided vehicle system and the stretching machine to be closely integrated.
Marktkauf's specific order-picking strategies were completely fulfilled.
The employees very quickly accepted the solution which is based on natural language and required minimum training.

Further Information

Marktkauf Reference Flyer